East and North Hertfordshire NHS Trust

How we can support your organisation
8.EastNorthHertfordshire

Requirement

Implementation of Netcall Patient Portal

Approach

Developed an effective change management function to support the delivery of the Patient Portal change agenda with a ‘Minimum Viable Product’ (MVP) for a immediate phase 1 rollout Trust wide

Deliverable

Rollout to 82 Treatment functions Trust wide

Outcome

Recommendation for further development for enhanced functionality – to include callback, rebook, cancellation, surveys, leaflets, global messaging