About Us

We specialise in guiding organisations through transformation processes, ensuring seamless transitions with minimal disruptions. Our expertise helps you adapt and thrive in an ever-evolving business environment.

How we support your organisation
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Sarah Dicker

RITTech FEDIPSnrPra MBCS

Digital Change & Transformation Consultant - Current vetting level: National NPPV 3 with SC

More about Sarah Dicker

Professional approach with the ability to understand and communicate health issues across the everchanging economic landscape.

Collaborative approach to successful transformational leadership and programme delivery, engaging with senior stakeholders at Board level, along with senior clinicians, via exceptional interpersonal & relationship management skills.

Skilled in the management of the change cycle including resistors, through the use of education, communication, facilitation, persuasion & negotiation skills. Outstanding as a leader of people, experienced at strengthening and motivating challenging teams to deliver ambitious results, driving up performance through a tenacious approach to mentoring and staff development.

Explore our extensive project portfolio
NHS Operational Manager
★★★★★

I am pleased to recommend Digital Change Consulting for their expertise in leading and delivering consultancy services for a complex EPR Programme, particularly in the context of Change and Transformation (C&T) activities. Digital Change Consulting brings a highly strategic approach, combining thorough analysis with a clear focus on actionability and stakeholder engagement. Their ability to drive change in complex environments make them an invaluable asset to any programme team navigating major transformation efforts, such as an EPR programme.

Digital Change Consulting services have been pivotal in ensuring that the EPR Programme progresses effectively through each phase of the programme. The deep understanding of Change and Transformation principles, combined with their ability to engage and lead diverse teams, makes them an exceptional consultancy and a critical partner in any digital transformation.

EPR Consultant at a Global Management Consultancy
★★★★★

Digital Change Consulting played a pivotal role in delivering a comprehensive "as-is" clinical and operational pathway process mapping project in preparation for the implementation of a shared Oracle Cerner EPR system across three NHS Trusts.

As a leader of a team of business analysts and project support officers, Digital Change Consulting oversaw the development of approximately 750 detailed process maps across 12 clinical and operational pathway workstreams. This significant undertaking required exceptional organisational skills and the ability to coordinate efforts across multiple Trusts.

Digital Change Consulting excelled in stakeholder engagement, working collaboratively with Subject Matter Experts (SMEs), Chief Nursing Information Officers (CNIOs), Chief Clinical Information Officers (CCIOs), and executives from all three Trusts. Their ability to build and maintain effective relationships with a wide range of stakeholders was key to the project's success.

They also demonstrated expertise in coordinating, facilitating, and delivering high-quality engagement workshops at planned project phases. These workshops were instrumental in achieving agreement and sign-off on the aligned process maps from all three organisations.

Digital Change Consulting conducted thorough analysis and assessment of existing processes, culminating in a well-prepared recommendation paper that was submitted for approval through the programme’s governance structure. The dedication, attention to detail, and strategic insights were critical to the programme’s progress and outcomes.

I highly recommend Digital Change Consulting for any role requiring strong leadership, stakeholder engagement, and process improvement expertise.

NHS Programme Director
★★★★★

Digital Change Consulting are one of the best change consultants I've had the pleasure of working with. They can guide and drive stakeholders through change management whilst still giving them the challenge they need to ensure they don't lose focus on the end result. I would consider them an extremely capable team that could resolve any issue given to them to own. I'd hire them again in a heart beat!